We built a custom home, Home pro has been a big let down. This company don’t work all the time we spent in the design center with Home pro and thinking they stand true to there product is a lie. We get the house wired with ready cable wiring they say works with AT&T,...Read more
I didn't like
- Whole system
i hate this company to the core. I should rate 5 stars for their marketing team. They work very well, but the customer service is a very big zero. We have recently moved in to our house and we will get tons of mails and phone calls to buy their security system and...Read more
I received the HomePro wiring from my builder. When I set up the wiring for the house, I did not know I also signed a 3 year contract! For what! I did do anything that would suggest a contract. When I called them about it, they said oh well, you signed it! So now stuck...Read more
HomePro Security is very deceptive in their business practices. I was asked to upgrade my equipment but was not told it required a new 3 year commitment. When I moved into my home in Frisco in February 2013, I signed up for HomePro security. In March 2016, HomePro...Read more
Homepro Sales Representative Review
This company totally is unprofessional. They take your money you have no options and then I never call you back their work is shotty at best. Their sales reps are liars. It's a complete waste of money and Meritage homes should be sued for allowing them to be affiliated with them.
I had my home security system installed in 2012 but didn't have it monitored until 2016. Now I find out that the glass break sensor constantly false triggers every single time the system is armed, which makes the entire system pretty much useless. Don’t expect much...Read more
I am a very disappointed Home Pro Inc customer. A few hours after having a new system installed, the keypad began to beep continuously. I called and emailed tech support for 2 hours with no response. I didn't receive a call from the company until 10:30 am the next day....Read more
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