Contact HomePro Customer Service
How to Reach a Person at HomePro
Verified Contact Information
Toll-Free Number:
-
1-844-661-5777
Customer Service:
-
1-972-245-57771325 Capital Pkwy, Suite 117 Carrollton, TX 75006
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1-512-640-0882Austin Location
-
1-713-493-7550Houston Location
Customer Service:
customerservice@homeprotech.com
HomePro Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular HomePro Phone Number
1 (844) 661-5777
Most Popular HomePro Email Address
customerservice@homeprotech.com
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
92% phone, 8% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
HomePro Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular HomePro Phone Number | 1 (844) 661-5777 |
| Most Popular HomePro Email Address | customerservice@homeprotech.com |
| Issue Resolution Rate | Low (20% reported full resolution) |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
Contact Information
HomePro Website:
HomePro Help Center:
Corporate Office Address:
HomePro
1325 Capital Pkwy Suite 117
Carrollton,
Texas
75006
United States
Other Info (opening hours):
Monday-Friday 8am-5pm
Summary of HomePro Customer Service Calls
34
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HomePro?
Product/ Service Question:
- “Complaint”
- “Product broke”
- “Tech didn't show up”
Shipping and Delivery Question:
- “Placed my order on February 29 still have not received it. Where is my order?”
- “ETA for product purchase”
- “Set a 30 second delay”
Request for Information Question:
- “Order status”
- “Camera off-line need help to reactivate”
- “About a return authorization”
Staff Question:
- “Is my service disconnected”
- “Customer service”
Account Question:
- “I forgot my password”
Website/ Application Question:
- “App problems”
Payments and Charges Question:
- “Change to automatic bill pay”
Return/ Replace Question:
- “Unable to change my membersbip”
Activation/ Cancellation Question:
- “My appt was cancelled”
Other Question:
- “Messed up my order”
- “I need someone to call me”
- “False alarm”
Compare HomePro Customer Service To
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HomePro