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Contact HomePro Customer Service

How to Reach a Person at HomePro

Verified Contact Information

Toll-Free Number:

  • 1-844-661-5777
Call Now

Customer Service:

  • 1-972-245-5777
    1325 Capital Pkwy, Suite 117 Carrollton, TX 75006
  • 1-512-640-0882
    Austin Location
  • 1-713-493-7550
    Houston Location
  • 1-210-447-1691
    San Antonio Location

Customer Service:

customerservice@homeprotech.com
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HomePro Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular HomePro Phone Number
1 (844) 661-5777
Most Popular HomePro Email Address
customerservice@homeprotech.com
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
92% phone, 8% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
View full overview

How to Contact HomePro?

Most Popular Number:

(844) 661-5777
Total calls: 24 Issue resolved: 1 Last call: May 24, 2025

The Homepro customer service team accepts appeals through the following number: 1-844-661-5777. Use this line if you have questions about the company or its services. If you need to get in touch with the Austin location, call 512-640-0882. To contact the Dallas location, dial 972-245-5777. Are you in Houston? Use the following Homepro contact: 713-493-7550. The company location in San Francisco is available at 210-447-1691.

customerservice@homeprotech.com is the main Homepro email address. Use it if you have matters that do not require immediate solutions. To speed up the process of receiving the response, indicate as many details as possible in the body of the letter.

The Homepro headquarters is located in the United States at 1325 Capital Parkway, Carrollton, Texas, 75006. This is the central place where the main departments, that ensure normal company functioning, are concentrated. If you have matters that require physical presence to solve them, visit the main office. Before it, familiarize yourself with the Homepro address location on the map.

Homepro hours are Monday through Friday from 8 a.m. to 7 p.m. GMT-6. Such a schedule applies to the main phone line and locations. Before you call the main phone line or visit the location you are interested in, recheck the business hours, as they can change over time. The actual company schedule is available in the top part of the official company site.

You can contact the Homepro specialist right via the official company website from the main and “Contact Us” pages. As soon as you go to the company website, scroll down the page and fill out a contact form. You can also move the mouse cursor over “CONTACT US” in the top menu, follow “Contact us”, and fill out all the necessary fields of a contact form.

PissedConsumer Club

Contact Information

HomePro Website:

HomePro Help Center:

Corporate Office Address:

HomePro
1325 Capital Pkwy Suite 117
Carrollton, Texas 75006
United States

Other Info (opening hours):

Monday-Friday 8am-5pm

More contact details

Summary of HomePro Customer Service Calls

34 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HomePro?

Product/ Service Question:

  • “Complaint”
  • “Product broke”
  • “Tech didn't show up”

Shipping and Delivery Question:

  • “Placed my order on February 29 still have not received it. Where is my order?”
  • “ETA for product purchase”
  • “Set a 30 second delay”

Request for Information Question:

  • “Order status”
  • “Camera off-line need help to reactivate”
  • “About a return authorization”

Staff Question:

  • “Is my service disconnected”
  • “Customer service”

Account Question:

  • “I forgot my password”

Website/ Application Question:

  • “App problems”

Payments and Charges Question:

  • “Change to automatic bill pay”

Return/ Replace Question:

  • “Unable to change my membersbip”

Activation/ Cancellation Question:

  • “My appt was cancelled”

Other Question:

  • “Messed up my order”
  • “I need someone to call me”
  • “False alarm”

Compare HomePro Customer Service To

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ADT
stars-rating-fill
3.8 out of 5

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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