i hate this company to the core. I should rate 5 stars for their marketing team. They work very well, but the customer service is a very big zero. We have recently moved in to our house and we will get tons of mails and phone calls to buy their security system and...
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I received the HomePro wiring from my builder. When I set up the wiring for the house, I did not know I also signed a 3 year contract! For what! I did do anything that would suggest a contract. When I called them about it, they said oh well, you signed it! So now stuck...
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HomePro Security is very deceptive in their business practices. I was asked to upgrade my equipment but was not told it required a new 3 year commitment. When I moved into my home in Frisco in February 2013, I signed up for HomePro security. In March 2016, HomePro...
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I had my home security system installed in 2012 but didn't have it monitored until 2016. Now I find out that the glass break sensor constantly false triggers every single time the system is armed, which makes the entire system pretty much useless. Don’t expect much...
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reasonable consumer

Seems pretty silly that you are asking a company to come out for free on a system that's 4 years old. Doesn't really matter that you didn't use it. It probably came with a one...

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I am a very disappointed Home Pro Inc customer. A few hours after having a new system installed, the keypad began to beep continuously. I called and emailed tech support for 2 hours with no response. I didn't receive a call from the company until 10:30 am the next day....
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Homepro Sales Representative Review

This company totally is unprofessional. They take your money you have no options and then I never call you back their work is shotty at best. Their sales reps are liars. It's a complete waste of money and Meritage homes should be sued for allowing them to be affiliated with them.
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money